The return option is extended to customers Only in India. Customers ordering from any other country apart from India cannot return the product under any condition.
In the odd case that you do not love your Syed Bawkher product, here is our policy on returns:
- Products are exclusively tailored to the measurements and style of a customer. Hence we do not accept returns. Cancellations or Modifications if any has to be done with 24 hours of placing the order.
- In the unlikely event that there is a Fit issue. SyedBawkher care team has to be informed within 10 days of receiving the product.
- The SyedBawkher Care team must receive and approve your alteration request. Once your request is received and approved, we would request you to arrange the courier and share the details with us. Please note that Syed Bawkher would bear the cost of only ONE alteration. The purchaser would have to bear the cost for any alteration other than the first alteration. The cost would be as Syed Bawkher prescribes from time to time.
- One-way return delivery charges to SyedBawkher has to be borne by the customer.
- All goods are insured by the Transporter and customers can claim damages independently from the Insurance company. The Insurance details for every order would be mentioned in the Bill/Invoice.
- In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product with the Bar Code within 48 hours of receiving your order.
- Refunds on cancellation or modification of the order shall be possible only if done within 24 hours of placing the order by emailing to the CareTeam Email as mentioned below. The refunds if arising will be processed in 10 working days.
- We aim to process all the alteration within one (1) week of receiving the product. If you have any questions about your alterations, feel free to reach out to the SyedBawkher Care team at firstname.lastname@example.org.
- All alterations are subject to the discretion of SyedBawkher. But we’re here to help.
For any other questions or clarifications, please reach out to the Syed Bawkher Care team at email@example.com
PLEASE NOTE THAT ANY PRODUCT GIVEN BY YOU FOR ALTERATION SHALL BE NON-RETURNABLE AND NON-REFUNDABLE. PLEASE DO NOT AVAIL THE ALTERATION SERVICES IF YOU WISH TO RETURN THE PRODUCT. ALTERATION SERVICES ARE BEING EXTENDED ON AN “AS IS” BASIS AND MAY BE AVAILED BY YOU AT YOUR SOLE RISK AND EXPENSE.
In case You are dissatisfied with the Alteration Services or require any clarity on the Alteration Services, please write to our customer care team.
SyedBawkher reserves the right to modify the terms of provisioning of the Alteration Services in its sole discretion and without notice.